Both satellites connected via ethernet, but one shows as wired, one shows as wireless

Thanks. Unfortunately that didn't work. It sync'd but again as wireless. I wonder though if I somehow didn't do a total factory reset as the device shows up again with the name I gave it, rather than the generic out of the box designation, i.e. it's called Kids Playroom rather than Orbi-sat2 or whatever. Did I not get the factory reset correct? I thought I had since the web interface did give me the option to Remove it, which I did as you recommended. Thoughts?

(btw I also tried what the other person suggested, but the power on/off condition of the working wired satellite didn't seem to make a difference)

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ekhalil wrote:

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anthonymoody wrote:

............ Set it up wirelessly, and after a couple of attempts got it working and connected wirelessly. Then connected the ethernet cable to it. But both the iOS app and the orbilogin page still shows the new/replacement RBS50 as wireless (5G) rather than wired. ..........

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I think there is something changed in 2.3.5.30 (and probably earlier packages as well) regarding wired backhaul. 

If you want to use wired backhaul then you SHOULD NOT sync the Satellite using wireless backhaul first and then connect the wires. The Satellite should be synced only once using wired backhaul

Please factory reset the satellite (using a pinclip and hold for 10 seconds), go into web GUI "Attached Devices" and click on "Disconnect" the Satellite.

Now sync the Satellite while wired to the Router.

See if this will give you better results. :)

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Hmm, well, I tried it one more time and got a strange result. The web interface says it sync'd successfully, the dashboard shows it connected as Wired, BUT, the iOS app shows it daisy chained via my other satellite, wirelessly (dotted line) and magenta. And the satellite itself is pulsing white. I'm inclined to 'beleive' the iOS app since the satellite is pulsing white and not off. BTW, the satellite *never* went to solid white to prompt me to sync - it kept pulsing white. I did the sync anyway after several minutes via the web as I said, and the web said it worked, but....? 

ekhalil wrote:

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anthonymoody wrote:

............ Set it up wirelessly, and after a couple of attempts got it working and connected wirelessly. Then connected the ethernet cable to it. But both the iOS app and the orbilogin page still shows the new/replacement RBS50 as wireless (5G) rather than wired. ..........

---

I think there is something changed in 2.3.5.30 (and probably earlier packages as well) regarding wired backhaul. 

If you want to use wired backhaul then you SHOULD NOT sync the Satellite using wireless backhaul first and then connect the wires. The Satellite should be synced only once using wired backhaul

Please factory reset the satellite (using a pinclip and hold for 10 seconds), go into web GUI "Attached Devices" and click on "Disconnect" the Satellite.

Now sync the Satellite while wired to the Router.

See if this will give you better results. :)

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As suspected, iOS was right and the web interface was wrong. iOS still showing this screenshot iOS screenshot (now amber, not magenta) and web interface showing 5G with status as Config Sync. Frustrating.

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ekhalil wrote:

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anthonymoody wrote:

............ Set it up wirelessly, and after a couple of attempts got it working and connected wirelessly. Then connected the ethernet cable to it. But both the iOS app and the orbilogin page still shows the new/replacement RBS50 as wireless (5G) rather than wired. ..........

---

I think there is something changed in 2.3.5.30 (and probably earlier packages as well) regarding wired backhaul. 

If you want to use wired backhaul then you SHOULD NOT sync the Satellite using wireless backhaul first and then connect the wires. The Satellite should be synced only once using wired backhaul

Please factory reset the satellite (using a pinclip and hold for 10 seconds), go into web GUI "Attached Devices" and click on "Disconnect" the Satellite.

Now sync the Satellite while wired to the Router.

See if this will give you better results. :)

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Well, I tried it again, this time with the Daisy Chain box unselected (I've seen some speculation that this toggle is backward), and things returned to my first problematic state i.e. in hub/spoke, one sat wired, the other sat wireless, both sats showing Good for backhaul status. And iOS seems to match the web interface.

Going in circles here :(

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ekhalil wrote:

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anthonymoody wrote:

............ Set it up wirelessly, and after a couple of attempts got it working and connected wirelessly. Then connected the ethernet cable to it. But both the iOS app and the orbilogin page still shows the new/replacement RBS50 as wireless (5G) rather than wired. ..........

---

I think there is something changed in 2.3.5.30 (and probably earlier packages as well) regarding wired backhaul. 

If you want to use wired backhaul then you SHOULD NOT sync the Satellite using wireless backhaul first and then connect the wires. The Satellite should be synced only once using wired backhaul

Please factory reset the satellite (using a pinclip and hold for 10 seconds), go into web GUI "Attached Devices" and click on "Disconnect" the Satellite.

Now sync the Satellite while wired to the Router.

See if this will give you better results. :)

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