Forum Discussion

Aspirant

Jul 27, 2019

Solved

Both satellites connected via ethernet, but one shows as wired, one shows as wireless

I have an RBR50 and two RBS50s. Everything worked great for months with wired ethernet backhaul. Then one of the RBS50s died. Received a replacement via RMA. Set it up wirelessly, and after a couple ...

ekhalil
Jul 28, 2019
From the picture you posted (attached in my post here), it seems that Daisy Chain is enabled. Please uncheck it in the web GUI. It has to be unchecked in your case
Have you tried the procedure I described in my previous post? That is to Factory reset the Satellite and sync it only when it's wired to the Router, don't sycn the Satellite with wireless backhaul at all.

ekhalil

Master

Jul 28, 2019

anthonymoody wrote:
............ Set it up wirelessly, and after a couple of attempts got it working and connected wirelessly. Then connected the ethernet cable to it. But both the iOS app and the orbilogin page still shows the new/replacement RBS50 as wireless (5G) rather than wired. ..........

I think there is something changed in 2.3.5.30 (and probably earlier packages as well) regarding wired backhaul.

If you want to use wired backhaul then you SHOULD NOT sync the Satellite using wireless backhaul first and then connect the wires. The Satellite should be synced only once using wired backhaul

Please factory reset the satellite (using a pinclip and hold for 10 seconds), go into web GUI "Attached Devices" and click on "Disconnect" the Satellite.

Now sync the Satellite while wired to the Router.

See if this will give you better results. :)

anthonymoody

Aspirant

Jul 28, 2019

Thanks. Unfortunately that didn't work. It sync'd but again as wireless. I wonder though if I somehow didn't do a total factory reset as the device shows up again with the name I gave it, rather than the generic out of the box designation, i.e. it's called Kids Playroom rather than Orbi-sat2 or whatever. Did I not get the factory reset correct? I thought I had since the web interface did give me the option to Remove it, which I did as you recommended. Thoughts?

(btw I also tried what the other person suggested, but the power on/off condition of the working wired satellite didn't seem to make a difference)

ekhalil wrote:
anthonymoody wrote:
............ Set it up wirelessly, and after a couple of attempts got it working and connected wirelessly. Then connected the ethernet cable to it. But both the iOS app and the orbilogin page still shows the new/replacement RBS50 as wireless (5G) rather than wired. ..........
I think there is something changed in 2.3.5.30 (and probably earlier packages as well) regarding wired backhaul.
If you want to use wired backhaul then you SHOULD NOT sync the Satellite using wireless backhaul first and then connect the wires. The Satellite should be synced only once using wired backhaul
Please factory reset the satellite (using a pinclip and hold for 10 seconds), go into web GUI "Attached Devices" and click on "Disconnect" the Satellite.
Now sync the Satellite while wired to the Router.
See if this will give you better results. :)