NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
DugDays2024
May 28, 2024Follower
bought a used Orbi RBR20 from Goodwill store
How do I register a second-hand Orbi RBR20? I bought this used Orbi RBR20 from the Goodwill store. When I tried to register, Netgear says it's already registered to somebody else.
2 Replies
- CrimpOnGuru - Experienced User
It is truly unfortunate that the person who donated the Orbi to Goodwill neglected to remove it from their account.
I know of no method to do so.
Having a used product registered to you does not create any support or warranty.
Hope it was cheap.
- michaelkenwardGuru - Experienced User
As CrimpOn says, registration does not apply to warranty and support.
If you do come across something that needs registration such as Anywhere Access, start here:
NETGEAR Product Registration FAQ | Answer | NETGEAR Support