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Forum Discussion
Spanky2k
Oct 09, 2018Initiate
Brand new Orbi Satellite flashes (not pulses) white indefinitely and refuses to connect
I took delivery of my new Orbi RBK53 setup today (RBK50 + 2 RBS50 satellites) and setup went pretty well until trying to get the satellites set up. I moved one satellite to the location where it's me...
FURRYe38
Oct 09, 2018Guru - Experienced User
Wire connect a PC to the router and factory reset the satellite using the back push pin button. Hold it in until the top led turns on AMBER then let go. Wait for the WHITE led to slowly pulsate, then hit the synce button on the router first then the sync button on the satellite. I would set up the satellites while in the same room as the base router first. Adding them one at a time and set up a reserved IP address ON the base router for each satellite. Once you get them connected and the top led turns on BLUE. You can power them off then place them in there remote locations.
https://community.netgear.com/t5/Orbi/Sync-Issues-with-ORBI-RBK50/m-p/1607593/highlight/true#M35969
https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-System
CONNECTING YOUR ORBI WIFI ROUTER STEPS
Before Setup powers cycle your network. (Modem, Existing Router if any)
Connect Ethernet cable from modem to the internet port of your Orbi router.
Plug the power into Orbi Router.
Press On/Off button for LED to come up.
Now check if you have internet LED solid.
Connect to the Orbi Wireless network. Find default password under the Orbi router on the label.
Once connected visit orbilogin.net/www.orbilogin.com
Follow the instructions on Orbi genie page.
You can add Satellite also on the same page.
Make sure you reset the orbi router and sattelite again.
STEPS TO RESET YOUR ORBI WIFI SYSTEM
Orbi WiFi router should be plugged into power.
Use paper clip or pin,press and hold the reset button until power LED blinks amber on orbi router.
Do the same on the orbi Satellite.
- Spanky2kOct 09, 2018Initiate
Thanks, I had another go at holding the reset button. Held it down for a minute and nothing happened, then turned it off, pushed in the reset button and held it down while turning it on and kept it pressed for about 10 seconds and the power LED changed to red. Still, I couldn't connect over the LAN cable. I tried the same again but held it down for about 30 seconds and the LED started to flash red instead. I kept it held down for a full minute and then let go and I was then able to ping 192.168.1.1 and the flash software worked. I then went through the pairing routing in the Orbi web app and it failed. However, it seems to have actually worked as it is now shown as one of my connected devices so all seems to be good again!! Thanks for sending me in the right direction!
- FURRYe38Oct 10, 2018Guru - Experienced User
Glad you got it working. Enjoy. :smileywink: