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Forum Discussion
Toughguy5
Sep 03, 2021Guide
Bridge mode fog Comcast
Does my Comcast modem need to be put into bridge mode ? Right now it’s not and it’s picking up devices in my home the Orbi should be pickup. I was told by Netgear personnel to remove the bridge mode o...
CrimpOn
Sep 03, 2021Guru - Experienced User
At least one of the devices must be in router mode, either the Comcast, the Orbi, or both.
The network simply cannot work correctly with no router at all.
Two routers will work, but can lead to problems in specific situations: https://kb.netgear.com/30186/What-is-Double-NAT
Many Orbi features are available only when the Orbi is in router mode, so most customers tend to put their ISP (Comcast) modem into bridge mode and let the Orbi be the only router.
- Toughguy5Sep 03, 2021GuideOk, I now will put the ISP Comcast modem in bridge mode and put the Orbi back in router mode. This should fixe the problem I am having. I don’t understand why I was told to take the ISP modem out of bridge mode ? I was screwed from day one, thanks netgear.
- CrimpOnSep 03, 2021Guru - Experienced User
If you had told me that the Orbi was in AP mode and you wanted it that way, I would have told you that the Comcast device had to be in router mode. I sense a miscommunication.
Glad that it is working for you now.