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Forum Discussion
Broken Satellite? Firmware issues
I had a power outage recently that seems to have messed with my Orbi Router. It made the attached devices page show blank, along with a range of other annoyances. I couldn't fix it, so I updated my f...
I would factory reset router and satellites. Then go downoad the latest firmware. You can find it here: https://www.netgear.com/support/
Re-install the router and satellites and manual update the satellites first then the router.
I have already done a large amount of Factory Resets on both router and satellite to no avail. There seems to be little point because they still retain their current firmware version, and my Satellite's is broken. Whether I press the reset button on my Satellite or my Router, it still won't get detected in the Orbi setup via phone app.
Also I am not american, so the latest version I can download is 2.5.2.4. It very clearly says 2.7.0.70 is US region only.
Resets will not downgrade FW, just resets the RBS and RBR configurations is all.
So instead of using the Orbi app, Press the sync button on the RBS then on the RBR or log in to the RBRs web page with a web browser and use the Add Satellite menu option there. Do these work at all?
dtskip wrote:I have already done a large amount of Factory Resets on both router and satellite to no avail. There seems to be little point because they still retain their current firmware version, and my Satellite's is broken. Whether I press the reset button on my Satellite or my Router, it still won't get detected in the Orbi setup via phone app.
Also I am not american, so the latest version I can download is 2.5.2.4. It very clearly says 2.7.0.70 is US region only.
FURRYe38 wrote:Resets will not downgrade FW, just resets the RBS and RBR configurations is all.
So instead of using the Orbi app, Press the sync button on the RBS then on the RBR or log in to the RBRs web page with a web browser and use the Add Satellite menu option there. Do these work at all?I believe pressing the sync buttons is what caused this issue: https://i.imgur.com/hWKCpR3.png
Where the Satellite gets found by the router, but it shows up as a "Linux Computer"; no devices can connect to it, and it does not show up as connected on the firmware page.
Ok, can you connect to the RBS web page at 192.168.1.3?
If so, you can try doing the following, update to v70 on the RBS then RBR or downgrade to v16 on the RBS then RBR using the RBS web page the RBRs web page. I would factory reset the RBS then RBR and setup from scratch.
