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Forum Discussion
Macklemonster
Dec 14, 2018Star
Buffering video when streaming from NAS
Hi All,
I recently moved to Orbi (RBK50) from an Asus RT-AC88U. The 88u was great, except I had some dead spots in the house.
The Orbi mostly works well, except for when I try to stream movie...
- Dec 17, 2018
I think I solved it: I put my orginal Asus router back but guess what, same thing happened.
I started thinking maybe it's not the network afterall...
I use an old ReadyNAS using CIFS file sharing protocol, which is what it's always been. I enabled NFS, re-added the network share on the Apple TV (Infuse app) and it magically started playing without buffering on the Orbi.
Not sure why NFS is better than CIFS, or why it had previously worked, but it seems to be OK now. Fingers crossed....
ekhalil
Dec 14, 2018Master
I think it can be something wrong with your wireless backhaul:
- I would make a wifi scan and check the channels used for the backhaul and if there are other neighboring routers using the same channels.
- The wifi scan would also tell you if the wireless backhaul is using 5GHz or 2.4GHz channels,
- Have you tried getting the router and satellite closer -if possible- and see if that improves the performance of the backhaul?
- Do you have the possibility to use wired backhaul?
Macklemonster
Dec 15, 2018Star
I don’t think I can change the backhaul channel though, correct?
i can do wired. I can try moving satellite closer to router, but then I can’t wire the Apple TV in.
- MacklemonsterDec 15, 2018Star
I also turned off the satellite and connected Apple TV directly to router over wireless and same thing happened. So it’s not the backhaul.
- FURRYe38Dec 15, 2018Guru - Experienced User
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?Does streaming over wired work ok?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
You can try this, set a new IP address pool range on the Orbi router, 192.168.1.100 thru .200. Then go into your NAS device and if you can, set a STATIC IP address ON the NAS device outside of the Orbi routers IP address Pool that you just set. Don't set it inside, set it out side on either side of the pool...Test to see if you notice anything different.
NAS should always be wire conneted to the base router.
Macklemonster wrote:
I also turned off the satellite and connected Apple TV directly to router over wireless and same thing happened. So it’s not the backhaul.
- ekhalilDec 15, 2018MasterSeems that SW 2.2.1.210 has issues with wired devices in general. I think that you would get better performance if the NAS was connected wirelessly.
- MacklemonsterDec 15, 2018Star
Ok so did a bunch more testing.
I changed pretty much every wireless setting (WMM, MIMO, daisychain, etc). with same results.
I moved the Apple TV to about 5 feet from the router and same results.
I connected the Apple TV to router via ethernet and it streamed flawlessly.
So issue is only over wireless.
Anything else I can try? Otherwise they'll have to go back (a second time) unfortunately.