NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Calling Netgear Out
So, i just read though a thread related to people needing to turn off 5g so that some 2.4g devices can connect. Telnet? really? The earlier version of the os permitted the user to just turn it off ...
Thank you for the reply, but no bueno. I found this setting under Advanced, Advanced Setup, Wireless Settings. I tuned off the SSID Broadcast and even reduced the power to 25%. Forgot both ssids on my phone, turned the network off and back on and it still finds both ssids. Even after I reconnected to the guest network which is where I want to load these IOT items, I still can't get it to connect and I have three stitches in two different modes. None of them can be found. Oh, and yes, I have rebooted the router and disconnected the satellites.
Be sure that you distance your wifi device from the RBR, even though you may have disaable the SSID broadcast and turned down the 5Ghz power to 25%, your device, if if it's close enough can still connec to 5Ghz. So you'll need to put more distance between the device and the RBR to make sure it connects to 2.4ghz as 2.4Ghz travels farther then 5Ghz. Again, this is a IoT software issue which they should fix.
Thank you for the info. However, these happen to be light switches in a wall about 15' above where the Router is. Our house is a ranch with a basement and the primary router is roughly centered in the basement with metal hvac ducting above it.
mellokevt wrote:Thank you for the info. However, these happen to be light switches in a wall about 15' above where the Router is. Our house is a ranch with a basement and the primary router is roughly centered in the basement with metal hvac ducting above it.
I cannot remember which detective said, "this just gets curioser and curioser." There has to be a usable 2.4G WiFi signal at the device location for it to function. Powering off the satellites is not going to help provide WiFi signal to this particular location.
