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Forum Discussion
Cameras and other devices not connecting to satellites
I see this issue has been raised and there doesn't seem to be an answer. I have ring cameras all around my house and I have an Orbi base station and 3 satellites. The cameras all have poor signal a...
Have you tried using the Ring App to "Change the WiFi Network" and then have it select the Orbi (again) from the list of available networks?
Or, do a "reset" on the Ring and set it up again?
This issue of devices connecting to an Access Point that even the dumbest human knows is inappropriate remains one of the top mysteries. Solving it would improve the Orbi experience immensely.
I have done both multiple times as well as change a ton of settings within the orbi GUI and nothing helps. Thanks though.
How about this: go to the Orbin web interface, Advanced Tab, Advanced Setup, Wireless Settings and turn the 2.4G transmit power down to 25%. That will reduce the power output of all Orbi radios. THEN try to connect the Ring Doorbell to Orbi. Maybe the Ring thought the router WiFi signal was "poor, but good enough" and reducing power will make it prefer the satellite. The Attached Devices page will show if it changes to a satellite. Afterward, turn the power back up as far as you need to get good service throughout the house.
- I did see this somewhere else on the community and change it to 25% but didn’t try rejoining them after I did it. I will try reconnecting them tomorrow and see what happens. Thanks again
Thanks. It will be interesting to hear what happens. This whole "power thing" is a bit of a mystery to me. If access points are close together and all are blasting at full power, that may lead to greater overall coverage, but also greater interference since all radios are on the same channel. When the transmit power is reduced, each individual access point has a smaller effective range, and there may be 'gaps' in coverage. Finding the balance seems to be more of an "art" than a "science".