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Forum Discussion
Can’t connect my phone to 2.4 network for FEIT Smartbulb setup
I just set up my new Orbi 6 mesh WiFi today. I am in the process of reconfiguring everything--but the FEIT smartbulbs require the device you're using to connect them to also connect to the 2.4 netwo...
The video for setting up a Feit Smartbulb asks the user to enter the SSID and password of a WiFi network that supports 2.4G connections, which the Orbi does. It does not say anything about the smartphone being connected to the network at 2.4G.
If the Feit Smartbulb is anything like their other products (I have a Feit outdoor smart plug), the Feit app is connected to a WiFi access point in the bulb itself (at 2.4G). Once the bulb has learned the SSID/password of the Orbi WiFi network, it should connect to the network itself.
Did this not happen the way the video shows:
That link didn't show a specific video, but I've tried connecting them "new" (after removing them) as well as re-connecting the existing. I know that there are ways around this--because there's a lot of activity if you search "FEIT" in community here. I just think because I have the newest (or a much newer version) of ORBI, the old tricks aren't working. :(
The sad part is I have a very old android phone--that would only connect to the 2.4, but it was so old the feit app wasn't compatible. hahaah. story of my life. I sincerely appreciate your reply, though! I'm not a networking novice--but I'm also not a genius! I've been trying with that really cool wifi analyzer tool (farproc) that allows you to see the different bands--i just am getting failures trying to connect to specific macs.
the user guide for their setup even has the connect to a 2.4 network: