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Forum Discussion
julescurty
Jul 18, 2022Aspirant
Can’t connect to Orbi LBR20
When I first set the router up we had IPads, smart tv and phones connected to the Orbi router now we can’t get any device to connect to it. The signal available is not the strongest but it pulled it v...
julescurty
Jul 19, 2022Aspirant
We have a laptop that can connect with ethernet but I went ahead and purchased Gearhead support yesterday and they walked me through reconfiguring the Orbi. Worked great rest of the day yesterday now this morning the light ring around the top is a violet color and there’s no internet service again. Suggestions?
julescurty
Jul 19, 2022Aspirant
Did a reset and internet is back up. Sorry to sound like the boy who cried wolf but after spending over an hour on the phone yesterday with tech support and getting a purple light this morning I was not happy to say the least. Still figuring out our Orbi but we like it so far.