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Forum Discussion
J2daMFJ
Jan 21, 2019Follower
Can’t connect to Philips Hue Bridge
One day, my Hue app mysteriously stopped working with the spinning “Connecting...” message appearing at the bottom of the screen. Tried a number of troubleshooting steps, but nothing worked. Before...
FURRYe38
Jan 21, 2019Guru - Experienced User
Glad you found this method. Hope it works for others.
J2daMFJ wrote:
One day, my Hue app mysteriously stopped working with the spinning “Connecting...” message appearing at the bottom of the screen. Tried a number of troubleshooting steps, but nothing worked.
Before going nukular and wiping everything, I decided to do go into Settings and select “Add Hue Bridge”. I entered my current IP address in the “Manual IP” field and was reconnected a moment later.
I can’t explain why it stopped working or why this approach worked, but I’d recommend trying this voodoo before wiping everything and starting over.