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Forum Discussion
Kellybwoods
Aug 05, 2020Aspirant
Can’t detect network when setting up orbi
This isn’t a new Orbi. I’ve had it for about a year. WiFi stoped two nights ago. Called internet provider. All fine on that end. Thought it was the modem. Got new modem but the problem continues. I ca...
FURRYe38
Aug 05, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Connect a wired PC to the back to the RBR and use a web browser to access the RBRs web page at 192.168.1.1 or orbilogin.net.
Try a factory reset on the RBR as well. Press the reset button in back for 15 seconds then release. Walk thru the setup wizard with a wired PC and web browser.
Kellybwoods
Aug 05, 2020Aspirant
Oh wow. Okay. It was so easy to set up. I don’t understand why it’s so difficult now. I did that reset yesterday. Will try again and try to find cable to connect a computer. We’re MAC. Will that still work?
- FURRYe38Aug 05, 2020Guru - Experienced User
Of course, I use Mac as well. Long time Mac user. Some macs don't have ethernet ports. This is fixed by getting a inexpensive USB to ethernet adapter in case.
- KellybwoodsAug 05, 2020AspirantOkay. Yes, no port was my concern on the Mac. 👍🏽
- FURRYe38Aug 05, 2020Guru - Experienced User
:smileywink: