NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Can I add an RBS50 satellite to a RBK40 modem?
Hello, I just got an installed an RBK40 modem with an RBS20 satellite that came with it. I was given two RBS50 satellites and I was wondering if they would work well with the RBK40/RBS20, or do I nee...
yes the satellites are compatible
- I thought they might work together, but for some reason the system keeps pushing firmware updates, and even though I wired an internet device to the RBS50, it’s not showing up as a connected device. Am I doing something wrong here?
Ihavequestions9 wrote:
I thought they might work together, but for some reason the system keeps pushing firmware updates,-----what system is pushing updates? and even though I wired an internet device to the RBS50, it’s not showing up as a connected device. -----is the RBS50 properly connected to the CBK40? Am I doing something wrong here?what firmware is on the CBK40?
And on the RBS50?
If you're updating, always make sure to update the satellites first.
Are you saying you have the satellites connected back to the router?
And then devices aren't connecting to the satellite?
Or not showing on the connected device list?
Be specific with what you've done, whats going on, and any other details that can help.
To fully explain: I installed and activated the RBK40 (which calls itself the CBR40 on the Orbi app), then installed the RBS20 that came with it and updated everything, got all internet devices connected to the mesh network, and it all worked just fine. The next day I connected an RBS50, the way the Orbi app instructed me to do so, and updated it as it requested. And though devices tend to work well over the wifi networks that Orbi creates, I figured I'd use all satellites available in order to connect certain devices with ethernet cords for the best service possible.
Problem:
For some reason the modem (RBK40/CBR40) is not updated to the same firmware version as the satellites, which is why I think the app keeps listing updates as available (I'm on update attempt 7 as of writing this). Also, nothing seems to be connecting to the RBS50, even when an ethernet cable is used.
So it seems that the main problems are that the modem (CBK40/CBR40) is not updating to the same version of firmware, and that nothing will connect to the RBS50 satellite.
I'm not sure what to do because attempting to update through the app seems to not do anything, and though the RBS50 appears on the "network map" on the app, it will not have any internet devices connect to it.
What is there left to do or am I missing something? Is there any other information needed to help diagnose this, or is the RBS50 not actually compatible?