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Forum Discussion
jatanr
Jul 18, 2021Aspirant
Can I add satellite of a different router/satellite set
I have an RBR20 router/satellite system that works pefectly fine. My friend has another RBR20 router/satellite system. Since he does not need the satellite, he has lent it to me. I am trying to add t...
- Jul 18, 2021
jatanr wrote:Is it possible to add a satellite of a different set or router/satellite to my current set, or is it not supported. Is there any way I can add it?
Yes. People do this all the time. The usual process is to do a Factory Reset on the new satellite and then perform the Add Orbi Satellite process with the new satellite in the same room as the router. After it sync's, move it to the desired location. Amber means that it is too far away from the router.
https://www.youtube.com/watch?v=cMw4ePACgc4
https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean
CrimpOn
Jul 18, 2021Guru - Experienced User
jatanr wrote:Is it possible to add a satellite of a different set or router/satellite to my current set, or is it not supported. Is there any way I can add it?
Yes. People do this all the time. The usual process is to do a Factory Reset on the new satellite and then perform the Add Orbi Satellite process with the new satellite in the same room as the router. After it sync's, move it to the desired location. Amber means that it is too far away from the router.
https://www.youtube.com/watch?v=cMw4ePACgc4
https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean
- jatanrJul 19, 2021Aspirant
Thanks CrimpOn for the response. I did do a factory reset (I believe it is holding the pin in the reset for a few seconds, but I will check again), and the satellite and router were kept besides each other while I tried to set up. The satellite itself wasn't showing amber - the dot besides the Satellite 2 icon in the network map in the orbi app was amber.
I will check the videos you have provided and try again. Thanks!
- CrimpOnJul 19, 2021Guru - Experienced User
Factory Reset requires holding something in the tiny Reset hole until the Power LED turns amber and begins to flash.
Can be 10-15 seconds.
- FURRYe38Jul 19, 2021Guru - Experienced User
Possible that the RBS FW is not the same as what you have loaded on your system. They need to be the same version or the new RBS may not sync right...
jatanr wrote:Thanks CrimpOn for the response. I did do a factory reset (I believe it is holding the pin in the reset for a few seconds, but I will check again), and the satellite and router were kept besides each other while I tried to set up. The satellite itself wasn't showing amber - the dot besides the Satellite 2 icon in the network map in the orbi app was amber.
I will check the videos you have provided and try again. Thanks!