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Can I create a 2.4GHz only guest network?
Don't laugh. Hear me out. I just replaced a 10 year old Airport Extreme with a Netgear Obi RBK50 (with the latest firmware update), and I love it. I gave the Orbi the same SSID and password as the ro...
You can tell what band your iPhone is connected to by looking at the Attached Devices list in the Orbi web interface.
One other thing to try is to manually set your Orbi 2.4 GHz channel to 1, 6, or 11. There's a small chance that Orbi is using a channel the Nokia devices don't support.
I have the Withings scale (WBS01) that I was forced to retire when I installed the Orbi RBR50 and RBS50 satellite. My issue was that for the first time in the life of the scale, I couldn't change its WiFi credentials (due to an error generated by the pairing wizard). As a test, I created a guest network with the old credentials, and the scale connected even though I used the same SSID for both 2.4 and 5GHz bands, so I didn't have your issue.
In the many years I've owned the scale, I upgraded my network hardware and changed my WiFi credentials and then connected the scale to my computer by USB cable to change its WiFi info using Nokia's pairing wizard. This time unfortunately I kept getting a "Device Busy" error that instructed me to unplug and plug in the USB cable. Doing so did not resolve the issue. I tried three different computers and four different USB cables with the same result. Nokia support just kept telling me to try another computer and cable. I'm an IT pro, so I had easy access to multiple computers and USB cables, but I finally just ordered a new scale. The Body Cardio syncs quickly and reliably, and it was a snap to configure and connect to WiFi via BLE on my Android phone. I didn't realize just how sluggish my old scale was until I upgraded to the new one!
Nokia support did ultimately escalate my ticket and finally decided that my scale was defective and had no fix. They did offer me a 25% discount on a new scale ... after I'd already given up and bought a new one at full price. Nokia said they'd refund the 25%, and I'm currently waiting to see it come through on my credit card.
twokatmew wrote:
I have the Withings scale (WBS01) that I was forced to retire when I installed the Orbi RBR50 and RBS50 satellite. My issue was that for the first time in the life of the scale, I couldn't change its WiFi credentials (due to an error generated by the pairing wizard). As a test, I created a guest network with the old credentials, and the scale connected even though I used the same SSID for both 2.4 and 5GHz bands, so I didn't have your issue.
My issue is resolved. The problem was that the Withings (Nokia) scale only supports 2.5GHz channels 1-11, but my Orbi had defaulted to channel 13 for 2.4GHz. Once I manually set the 2.4GHz channel to a number between 1 and 11, everything worked fine.