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Forum Discussion
najiK
Apr 02, 2019Follower
Can not connect my Solaredge Gateway to get monitoring on my Solar Array
I just added internet service from Cox while still mainting my ATT internet...
Using the ATT modem/router i can easily connect the Solaredge Gateway to the internet and be able to monitor the s...
michaelkenward
Apr 02, 2019Guru - Experienced User
Solaredge Gateway Does everything else connect to the new network as expected?
When moving devices from one network to another, you may have to reset the stuff you are moving and then create the new link from scratch. You need to get the device to forget that it ever connected to your old network.
On the Cox side I had to buy a Netgear modem and I am using my Orbi system as router and wifi. When I connect the Gateway to the router I am not able to connect to the Solaredge service. (Gateway-Orbi-Modem-internet)
Not sure that I follow that layout. Is it the other way round:
>> Internet >> Modem >> Orbi >> Gateway?
It might also help if you told people what the Gateway modem is in front of the Orbi router. The model number could be useful. Some seemingly basic modem, such as the DM200, also provide some basic routing features and need to be put into "modem only" mode.