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Forum Discussion
Can not find Router
Recentely just bought the Orbi RBK50 - AC3000. I followed all the steps as listed on the webpage https://kb.netgear.com/31017/How-do-I-set-up-my-Orbi-router-and-satellite I get up to Step 9, the...
Just to be clear:
Premier79 wrote:I get up to Step 9, the Satellite has a solid blue light. (and then goes out???)
In Step 10, you connect to the Orbi network before running the Orbi app? (Under "Settings->WiFi")???
Correct?
Step 9 satellite stays lit blue
step 10 can't connect to the network. Ssid isn't listed
step 10 can't connect to the network. Ssid isn't listed
Check that it isn't a distance thing.
How far is the satellite from the router?
I guess the instructions are correct (they ARE on the Netgear web site), but it is not the procedure I followed.
I first powered up the Orbi base unit, RBR50, and connected to it. After I got the router configured, then I had the satellite in the same room and synced it to the router. Finally, I moved the satellite to its remote location. Since the procedure omits any "sync" step, it appears that Netgear pairs the satellite and router as part of the manufacturing process.
I also do the initial setup with a wired computer rather than WiFi, which is becomming less common as fewer customers have desktop or laptop computers.
I tried it one floor above the router and in the same room as router. Same issue
