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Forum Discussion
bcrooks
Oct 18, 2022Tutor
Can not update RBS50 or RBR50 firmware
Hello all - I have been trying to update my firmware for days. I feel like I am about to loose my mind. I have followed the instructions I found in this community here: https://community.netge...
- Oct 18, 2022
Thats because you have a Verizon branded Orbi system. Verizon did there own FW for Orbi hard ware and thus put forth there own Orbi system using there FW. You'll need to contact Verizon for there help and support regarding FW updates they developed.
bcrooks
Oct 18, 2022Tutor
Oh... and to clarify, I am getting the firmware versions from here: https://www.netgear.com/support/download/?model=RBS50
That is the product page i get when I search up my serial number so I am pretty confident those are the right firmware docs.
- FURRYe38Oct 18, 2022Guru - Experienced User
Thats because you have a Verizon branded Orbi system. Verizon did there own FW for Orbi hard ware and thus put forth there own Orbi system using there FW. You'll need to contact Verizon for there help and support regarding FW updates they developed.