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Forum Discussion
VerneArase
Sep 08, 2019Apprentice
Can you use manual DNS while getting dynamic IP address from provider?
I can't seem to set the DNS address which will be used by my network. Is a manual DNS address verboten if you're getting your router's IP address via DHCP?
VerneArase
Sep 09, 2019Apprentice
ekhalil wrote:Yes, you can select manual DNS regardless if you have static or dynamic IP address.
This can be set under >> ADVANCED >> Setup >> Internet Setup
Except it won't let me choose "Use These DNS Servers".
In fact, the only way I can get it to allow that choice is if I choose "Use Static IP Address".
CrimpOn
Sep 09, 2019Guru - Experienced User
This has become a frequent question lately. What we seem to find is that customers who activate Disney Circle or Armor find that they no longer get to define custom DNS servers. Would you by chance have activated either of these?
- VerneAraseOct 14, 2019Apprentice
Yes, both actually.
- CrimpOnOct 14, 2019Guru - Experienced User
Well (sigh) this appear to be your situation. As I recall, one user was able to turn off Disney Circle, set custom DNS entries, and then turn Circle back on again. (Search the forum posts for DNS)
- browncowJan 01, 2020Initiate
Worked for me, thanks for the tip.
- Went to Basic -> Parental Controls
- Toggled Circle from Enabled to Disabled
- Went to Advanced -> Internet
- Left Internet IP Address set to Get Dynamically from ISP
- Set DNS Address to Use These DNS Servers and entered my custom servers
- Apply to save the changes
- Went back to Basic -> Parental Controls
- Toggled Circle from Disabled to Enabled
Now I have custom DNS servers set with Circle parental controls enabled.