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Forum Discussion
Canada Telus Router & Orbi RBK23
I'm in Canada and using Telus 750 fibre, when i install Orbi, i connect with lan cable to telus router. So my home has 2 router. Telus router has assign ip 10.0.0.5 to Orbi. I have problem to login ...
i can see the telus provide a public ip to orbi, but when i go to orbi setting, it still using 10.0.0.1 as ip address. pls see the photo to see if any clue to fix it.
You man manually change that IP address to what ever you like, so if you want to use 192.168.1.1 you can manually change it to that IP address. I recommend changing the pool size to 192.168.1.100 to 192.168.1.200.
Should be found under Advanced Tab/Setup/LAN setup.
rcsmhkb wrote:i can see the telus provide a public ip to orbi, but when i go to orbi setting, it still using 10.0.0.1 as ip address. pls see the photo to see if any clue to fix it.
The Orbi was given IP address 192.168.1.65 by the Telus router, which means that the Telus is using DHCP to assign addresses in the 192.168.1.x range. Since the goal is to get TeamViewer working, perhaps the task at hand is to get rid of the "double NAT" situation. Although Telus gave instructions for putting the Telus into bridge mode, it appears that it remains a router.
I have no idea what TeamViewer requires from a router to operate correctly, but it is pretty clear that one of the devices needs to quit being a router.
Given that the Telus remains a router, my next step would be to put the Orbi into AP mode and see if that permits TeamViewer to work. If that is successful, then the question is whether the Telus router functions are "enough" or if there is reason to return the Orbi to working as a router and try again to put the Telus into bridge mode. This test requires nothing of Telus support and can be done (relatively) quickly.
If TeamView still does not work, then there is some router setting that is required, and the next step is to (a) figure out what it is, and (b) determine whether the Telus or the Orbi can be set up to handle it.
Oh...Tks everyone... i dont know what's going on with my telus router, i cant load the setup page of telus router with http://192.168.1.254. I tried to power off all teleus router and orbi router, but still orbi using 10.0.0.5. Is there any way to get into the setup telus router ? tks.
rcsmhkb wrote:
Oh...Tks everyone... i dont know what's going on with my telus router, i cant load the setup page of telus router with http://192.168.1.254.
What happens when you try?
Are you connecting directly to the Telus box?
It is usually easier to isolate the modem/router and to work with that and no other network connections.
Plug PC into modem/router and take it from there.
Set up modem/router as you want, and then rebuild your network with the Orbi.
If you cannot get the modem/router into bridge (Modem only) mode, then do that same thing with the Orbi. Isolate it from the network. Put it into AP mode and then add The Orbi to the network.
