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Fafnr
Jul 13, 2019Aspirant
Cannot access NAS after switching to Orbi
Hi, Since switching to Orbi, I've not been able to connect to my Synology NAS in any way - SMB, HTTP / HTTPS... Nothing. My (wired) setup is: [ISP Router] <-> [RBR-50] <-> [Synology NAS] ...
- Jul 13, 2019
Is the IP address set ON the NAS or reserved ON the RBR?
If the IP address is set ON the NAS, set the NAS to auto obtain IP addressing and reboot the NAS.
If you set a Static IP address ON the NAS, make sure it's with in the same IP address string as whats on the Orbi, 192.168.1.#
Make sure your RBRs IP address pool is set for 192.168.1.100 thru .200, then you have room on either side of this pool for static IP addressed devices. Like NAS, Cameras and devices that don't need to be managed by the RBR.
What is the Mfr and model# of the ISP modem the NG router is connected too? Built in router here? If so,
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop