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mlbrady30's avatar
mlbrady30
Aspirant
Jan 21, 2021

Cannot access Orbi Admin homepage

I have been trying to log onto my Orbi Router Admin Page. I have a pop up for the Netgear Armor trial that will not go away. Clicking on the "x" in the upper right or the "never remind me again" button does nothing.  I have an RBR50/RBS50 system running firmware V2.7.2.102.  I have cleared my browser and restarted but no change. I can log on as the admin, but then get stuck.

 

Thanks

5 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jan 21, 2021

    What browser are you using? Try Edge, FF or Opera.

    Be sure to clear out all browser caches before entering the router web page. 

     

    • mlbrady30's avatar
      mlbrady30
      Aspirant
      Jan 21, 2021

      Thanks,  

       

      So far i have tried, Edge, Chrome and Firefox - each with the same results. I cannot get rid of the "pop-up"

       

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Jan 21, 2021

        This after a factory reset? I saw this same popup but was able to close it. 

        What OS are you on? Wndows 10? Do you have a different PC, Pad or Mac by chance? 

         

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Jan 21, 2021

    When I updated an Orbi to 2.7.2.102, that annoying Armor popup came coming up, and that almost impossible to read link to "Never mention this again" did work for me.  (I don't remember it being a button, but then I don't remember yesterday's lunch.)