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Forum Discussion
capnkame
Aug 06, 2019Aspirant
Cannot access RBK50 Router from either wireless or ethernet after shifting to access point mode
I just received the RBK50 kit with a RBR50 router and satellite. Having significant problems in getting the CenturyLink Technicolor C2000T modem/router to recognize the RBR50. So I've simplified an...
capnkame
Aug 07, 2019Aspirant
I read a similar article with those options listed. So I tried the third: access point mode. After shifting to Access Point and having trouble reaccessing the RBR50 (orbilogin.net or any of the IP addresses) is why I started my question in this forum.
The problem was that I could not get the modem/router (C2000T) to ever recognize or provide an IP address: the modem shows under "Ethernet Status" that some unknown device with a MAC address is connected to the ethernet port (does not provide an IP address in the table), but in the "Device Table" listing devices and IP addresses, it does not show any active (or inactive) device with that MAC address).
With the RBR50 either connected to the modem or not connected to the modem (I tried it both ways), I have been able to log-in to the RBR 50 both wirelessly and by ethernet cable from my laptop (while simultaneously logging into my modem from my desktop). But once I shift the modem to Access Point, my laptop can still "see" the RBR50 through the ethernet cable ("Unidentified Network, No Internet) and can log-in to the SSID (No Internet, Secured). However, I cannot log into the RBR50 (orbilogin.net or any other IP address) itself. The only IP addresses for the network setting (Windows 10) are the IPv4 addresses for each of the RBR50 channels (169.254.xxx.xxx/16). I tried using those (with and without the "/16") in two different browsers but to no avail.
FURRYe38
Aug 07, 2019Guru - Experienced User
Sounds like the modem isn't giving an IP address to the RBR.
Swap out lan cables between the modem and RBR. CAT6 is recommended.
Can you try the RBR in router mode and give option #2 a try?
- capnkameAug 07, 2019Aspirant
Thank you for your suggestions. I just spent a couple of hours on chat with Netgear tech support. After trying a few things (including swapping cables, ports, and devices), he instructed me to return the equipment. So I packed it up and sent it back today. I'll try again when I get a new one.
- FURRYe38Aug 07, 2019Guru - Experienced User
Ok. Hope the new unit works better for you.