NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

statman66's avatar
May 30, 2018

Cannot access routerlogin site after factory reset

I did a factory reset on my Orbi per earlier advice and now cannot access routerlogin.com or .net.  Takes me to the Netgear site.  Also, believe I've been hacked since router IP address is very strange and not even close to the default.  Help!