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Pflipper's avatar
Pflipper
Aspirant
May 20, 2019
Solved

Cannot access website through router but can on my mobile phone - Orbi issue? Circle issue? Other?

For some strange reason, I can't access the following site through my router: - dpsk12.org which is denver public schools I can over my mobile data on my phone when I disconnect from the router...
  • Pflipper's avatar
    Pflipper
    May 20, 2019

    Got my answer from my isp :

    "it is an issue with DPS and one of their subscribed anti-spam lists. We've dealt with this issue with another customer as well. We have had no luck getting DPS to take care of the issue, so we implemented a work around on our side."

     

    So - nothing with my Orbi router, Circle...something that I suppose is between the isp and the folks who manage the web site.  Seems my isp needs my IP address and Orbi MAC address to allow this site to be accesssible.  I'll just wait for my isp to implement their solution and I should me good to go.

     

    Thanks for your input!

FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 20, 2019

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?

 

Can you access it if you disable Circle?