Cannot connect Orbi satellite

Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.

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rkr3orbi wrote:

I recently purchased a refurbished Netgear Orbi RBR50 System with on RBS50 satellite off Ebay. (I actually purchased two systems, one of which is working perfectly, and which I've gifted to someone).

 

I'm having a problem with the second system (which I want to install for my own use). According to the records from the Netgear website, it's a year old (purchased by the original buyer in November 2017).

 

Basically, the satellite does not connect with the main unit at all -- the two units are just not communicating, even if they're right next to each other. The ring LED on the main unit pulses for a while on initial switch on, and then shuts off (I've set up, and am able to connect to the internet perfectly with the main unit as a single router).

 

The ring LED on the satellite however, just keeps flashing continuously (not pulsing, but flashing). I've tried to  make it connect through the Orbilogin website; with the Orbi app on my Android; and with the sync buttons on both devices -- no luck whatsoever.

 

Some relevant points which may help diagnosis by any helpful soul:

 

1. On opening the Orbilog webpage, the first message I got was:

 

"NETGEAR Important Update
To avoid a conflict with your Internet service provider, your Orbi router's IP address was updated to 10.0.0.1" 

 

- Which is fine, as my modem is set to 192.168.1.1, and it's not something I can fiddle with.

 

2. On first switching the router on, the firmware was massively out of date (V1 point something), I updated it through the Orbilogin webpage.

 

It would seem to me that (possibly) the satellite iisn't connecting because it needs to update; AND/OR the IP address issue is preventing it from connecting (the satellite may be looking for something with a 192.x.x.x IP. However, this is just my view, and what do I  know (!) 

 

Possibly, I could start with getting the satellite updated. How do I do this manually? I've seem some instructions on the Netgear support website (and have downloaded the update firmware zip package), but, there's another download which Netgear calls for -- possibly the updater software itself -- the problem is, the link provided by Netgear leads to a non-functional page, so I'm unable to proceed.

 

Would appreciate any help in getting the satellite updated, AND getting it to connect with the main router.

 

Thanks

 

PS. I realize I may not have been able to provide all the necessary information in this post, but can clarify further as required 

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