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Forum Discussion
Cannot connect Orbi satellite
I recently purchased a refurbished Netgear Orbi RBR50 System with on RBS50 satellite off Ebay. (I actually purchased two systems, one of which is working perfectly, and which I've gifted to someone)....
Oh, sorry, I thought I'd already mentioned this -- I *have* put the Orbi into Access Point mode; did that during the set-up process.
And the wifi radio on the modem is off, so it should functionally just be a modem. The Gateway's DHCP function should be switched off if the wifi radio is off (right?)
The satellite and the router absolutely still don't see each other.
The other issue is that the satellite's ring LED does not 'pulse'. It just flashes (blinks?) white as soon as the satellite is powered up.
rkr3orbi wrote:
Oh, sorry, I thought I'd already mentioned this -- I *have* put the Orbi into Access Point mode; did that during the set-up process.
In that case, what's with messing around with its IP address? In AP mode it picks up an IP address from the router.
And the wifi radio on the modem is off, so it should functionally just be a modem. The Gateway's DHCP function should be switched off if the wifi radio is off (right?)
No. The DHCP is also there for LAN network addressing.
I don't bother to turn off the wifi on my router. It has a different SSID from the Orbi. So wifi clients don't get confused.
I assume that you have started this new network in the right order:
Be sure to restart your network in this sequence:
- Turn off and unplug the modem.
- Turn off the modem router and computers.
- Plug in the modem and turn it on. Wait 2 minutes.
- Turn on the modem router and wait 2 minutes.
- Turn on the computers.
This is important to get them to pick up the right IP addresses.
michaelkenward wrote:
rkr3orbi wrote:
Oh, sorry, I thought I'd already mentioned this -- I *have* put the Orbi into Access Point mode; did that during the set-up process.
In that case, what's with messing around with its IP address? In AP mode it picks up an IP address from the router.
Well, the reason for this was that I read on one of the forum threads that maybe the satellite's looking for a 192.168 IP to connect to the router. The AP mode can only be set up after the initial setup; and as I've mentioned above, the initial setup was changing the IP of the Orbi to 10.0.0.1. So I figured let's give the satellite the 192.168.x.x. IP it (may) wants as soon as it looks at the main router, and perhaps then it'll connect. No luck.
And the wifi radio on the modem is off, so it should functionally just be a modem. The Gateway's DHCP function should be switched off if the wifi radio is off (right?)
No. The DHCP is also there for LAN network addressing.
Umm, so maybe I should look into whether I can turn the DCHP on the modem off.
I don't bother to turn off the wifi on my router. It has a different SSID from the Orbi. So wifi clients don't get confused.
I assume that you have started this new network in the right order:
Be sure to restart your network in this sequence:
- Turn off and unplug the modem.
- Turn off the modem router and computers.
- Plug in the modem and turn it on. Wait 2 minutes.
- Turn on the modem router and wait 2 minutes.
- Turn on the computers.
This is important to get them to pick up the right IP addresses.
I'm pretty sure I did, as that's what's mentioned in the Quick Start guide...when you say 'modem router', I'm assuming you mean 'existing modem' and 'Orbi router'
By "modem router" I mean the modem that is also the router, what you call the gateway.
The Orbi is no longer an router, is it an access point.
I try to be careful about using the right terminology.
These links might be useful:
Setup Bridge Mode - Huawei HG630b | Spark NZ
Setup Bridge Mode - Huawei HG659/HG659b | Spark NZ
michaelkenward wrote:
By "modem router" I mean the modem that is also the router, what you call the gateway.
The Orbi is no longer an router, is it an access point.
I try to be careful about using the right terminology.
These links might be useful:
Setup Bridge Mode - Huawei HG630b | Spark NZ
Setup Bridge Mode - Huawei HG659/HG659b | Spark NZ
Thanks -- those links were very helpful to me in setting up the modem in bridge mode. So now the Orbi is the router; the modem is now just that, a 'dumb' modem only.
I've set up the Orbi so that the login to the ISP is now done through the Orbi, which then turns it over to its router function (I've changed it from AP mode to Router mode). Took some hours of twiddling to understand all that and get it working.
However, the satellite still doesn't connect (so Orbilogin.com doesn't see the satellite either).
Also, the satellite is just blinking white, not pulsing -- that is somehow relevant, right?
Have you tried connecting the satellite to the router using Ethernet?
If that works, it might be easier to update the satellite firmware to match the router. And maybe at least get an idea of what’s going on.
Allan
Orbi RBK23 + RBW30
DickDuke wrote:
Have you tried connecting the satellite to the router using Ethernet?
If that works, it might be easier to update the satellite firmware to match the router. And maybe at least get an idea of what’s going on.
......
Yes, I also think that this is a good thing to try and recommended this earlier. If this works then you will get the Satellite connected and you will be able to upgrade it to latest FW.
Now that you sorted out the double-router issue, things should get working!
Now that you sorted out the double-router issue, things should get working!
Unless the second-hand satellite is bust.
