NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cannot connect RBS10 with LBR20
Hi everyone, I've got an issue with my recently purchased RBS10 satellite. I can't make it to synchronize/connect with my LBR20 router. I bought it after confirmation from the below post, that tho...
Hi KevinLiT ,
My LBR20 is running the latest software (V2.6.5.32).
Still, I can't connect it. Additionally, I don't see the wifi network from the satellite.
I`ve tried to reset it using the button on the back, but without success. Same for the QR code from the label. My smartphone asks me if I want to connect to "ORBI53" and then it says, that either it cannot connect or cannot find it.
If its new, you should have 90 days of free support that you can call and talk to someone. it might be faster.
To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process. Keep in mind that its only free for the first 90 days.