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Forum Discussion
frocha
Feb 11, 2020Aspirant
Cannot connect to 5G network on Orbi 3000 from Windows or Mac
I have an Orbi AC3000(RBK53). I'm trying to connect to the 5G network from both a Macbook and a Windows 10 laptop. On both laptops I can see three networks: ORBI22, ORBI22_2GEXT, and ORBI22_5GEXT....
frocha
Feb 13, 2020Aspirant
Hmmmm. I may not have a problem. I signed onto the Orbi router "orbilogin.com" and it appears that while everything I have is signed onto the "ORBI22" network, my devices have a mix of 2.4G and 5G connections. Someone told me that Orbi is dual-band and will select the most appropriate network to connect to??? So maybe I don't have a problem?
tomschmidt
Feb 13, 2020Virtuoso
Devices will connect to the best WiFi signal. Many older devices only support 2.4GHz, so they cannot and will not use the 5GHz band. Devices that support both bands may connect to the 2.4GHz since it can travel further distance than the 5GHz signal.