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Forum Discussion
Deihmos
Oct 28, 2018Guide
Cannot connect to alarm using ipdatatel
I just purchased the Orbi and having issues connecting my alarm wireless adapter from ipdatatel. The device uses 2.4 ghz network but for some reason fails to connect to this router. It connects fine ...
- Oct 30, 2018
I was able to solve this issue by disabling WMM (Wi-Fi multimedia) settings. The router connected fine to the alarm with prior firmware so I don't know why this has happened. Now I have to decide if I should keep or return to the store. Pros are the connection speed is really good but the cons are the router seems buggy and you can't disable auto-update. Also there should be a way to have seperate name for 5G and 2.4G.
Deihmos
Oct 29, 2018Guide
Everything you listed I already tried. Downgrading the firmware solved the issue but it just auto updated back to the new firmware. I don’t understand why anyone would have auto firmware update enabled on a router. That’s just a recipe for disaster.
I solved the issue by reconnecting my ASUS router and will be shipping the Orbi back to Newegg.
I solved the issue by reconnecting my ASUS router and will be shipping the Orbi back to Newegg.
FURRYe38
Oct 29, 2018Guru - Experienced User
Ok. Thanks for letting us know.
Good Luck.