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Forum Discussion
netgrear_cm
Jan 12, 2021Aspirant
Cannot connect to my Scanner TS9120 - printing works fine
I have a Mac - OS/X 11.1 (Big Sur). I have a Canon TS9120 printer/scanner. Prior to migrating to my Orbi RBR850, I used an Airport router without issues. Now, my printing is fine. Now, my scannin...
FURRYe38
Jan 12, 2021Guru - Experienced User
I'd also contact the mfr of this product. They will know and have all information regarding there product and how to set it up.
netgrear_cm wrote:I have a Mac - OS/X 11.1 (Big Sur).
I have a Canon TS9120 printer/scanner.
Prior to migrating to my Orbi RBR850, I used an Airport router without issues.
Now, my printing is fine.
Now, my scanning doesn't work - no connection - can't find.
Same result from my TS9120 to the Mac, and from the Mac to the scanner.
Canon suggests to unblock these ports:
Port Purpose
TCP 80
For HTTP communication
TCP / UDP 161
For SNMP communication (MAXIFY Printers)
TCP / UDP 162
For SNMP communication (MAXIFY Printers)
TCP 443
For HTTPS communication such as cable-less setup operation (Applicable models only)
TCP / UDP 515
For printing using LPR protocol
TCP / UDP 9100
For printing using Raw protocol
TCP / UDP 1900
For Universal Plug and Play (UPnP) operation
TCP / UDP 5222
For Google Cloud Print and PIXMA Cloud Link
TCP / UDP 5357
For acquiring the printer information (WSDAPI)
TCP / UDP 8611
Canon BJNP port for printing
TCP / UDP 8612
Canon BJNP port for scanning (Applicable models only)
I can't tell if 8612 is open - not sure how to determine that. I'm assuing my connection issue is related to the Orbi as there was no issue with the previous router. Being such a N00Bie to this, I'm not sure what to do next.