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Forum Discussion

Vizard's avatar
Vizard
Aspirant
Dec 09, 2021

Cannot connect to Satellie (Router RBR50 with Satellite RBS50)

Hello,   I cannot connect to my satellite. I have a RBR50 Router and RBS50 Satellite. The firmware on the router is V2.7.3.22 and on the satellite is V2.7.2.104. The satellite has red flashing ligh...
Vizard's avatar
Vizard
Aspirant
Dec 12, 2021

Thank you CrimpOn . I bought the unit in Jan 2021. I contatced tele support, and there wasn't a solution. I've been recommended to rasie a support ticket, but have to pay subscription for techincal support which is a bit annoying.

CrimpOn's avatar
CrimpOn
Guru - Experienced User
Dec 12, 2021
That one year period is expiring soon. Can you send a private message to Blanca_O and ask how to get a warranty replacement. Maybe the method is to pay for a support incident and get a refund after they issue the RMA
  • Vizard's avatar
    Vizard
    Aspirant
    Dec 19, 2021

    Thank you for the suggestion. I have sent a message.