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Forum Discussion
Cannot connect to this network
My desktop will not connect reliably to my orbi mesh. When I do get a connection it will drop many times a day - often maddeningly in the midst of important work. But my laptop, sitting on the very...
Hello StanDenman,
Welcome to the NETGEAR Community!
I understand that you are having interim network connectivity issues with your RBR10.
We just have on question for you:
What firmware is your RBR10 currently on?
Best,
Kevin
Community Team
I wish I never bought this orbi. Will know better next time. Last night I spent hours trying to simply connect the orbi to my TV sitting in the same room with the main router. I finally gave up and simply bypassed the orbi. This morning I reset the orbi.
It now established on my cell phone but this is the only device the orbi app shows.
Now on my PC and laptop, both of which are not connected.
I see on both machines ORBI137 offered as a network, but that I think is the prior one before I set? On either machine no opportunity to search for a new wifi network, and no opportunity to try and sign in to ORBI137 but that will not work either.
There is a "Hidden Network" that pops up - could that be the next wifi? But then is asking for "name (ssid) for the network" but I enter name of new orbi then password I immediately get Cant connect to this network.
The hardware version is RPR10
The Firmware version is v2.7.4.24
I am about ready to throw these orbis in the trash.
I am just going to call Geek Squad and will know better next time.
StanDenman wrote:
The hardware version is RPR10
The Firmware version is v2.7.4.24
RPR10 is not a Netgear modem number.
RBR10 is what you said earlier. That is part of the RBK13 bundle.
You have the latest firmware.
So far you have not taken the time to answer one crucial question asked first in the original answer from FURRYe38 that you dismissed as irrelevant.
What is the modem/gateway/ONT that connects you to the Internet?
This bit makes me suspicious:
I finally gave up and simply bypassed the orbi.To me that raises a red flag. If you had a basic modem, it would be difficult to "simply bypass" it. On their own many modems don't have the features needed to let you do that.
If you have two routers that could explain the grief you describe.
