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Forum Discussion

bdriessen's avatar
bdriessen
Tutor
Apr 18, 2020
Solved

Cannot connect wireless with Sonos PLay 1 on Orbi RBK13

I have seen several topics on issues with Sonos and Orbi, but none of them helped me. I am unable to connect my Sonos Play 1 to my new Orbi network I have the RBK13 AC1200 with firmware V2.3.6.18 and...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 20, 2020

Are you using the same SSID name and PW on Orbi that you had use prior on your old wifi router? 

bdriessen's avatar
bdriessen
Tutor
Apr 20, 2020

Yes. All other devices connected fine

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Apr 20, 2020

    Try to disable the wifi security temporarily on the RBR. Then try to connect the Sonos to the system. Does it connect at all? 

    Then re-enable WPA and TPIK. Does it connect any? Then try WPA2 and AES only...

     

    • bdriessen's avatar
      bdriessen
      Tutor
      Apr 21, 2020

      That did it! Many thanks.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Apr 21, 2020

        Glad it worked.

        Enjoy. :smileywink:

        bdriessen wrote:

        That did it! Many thanks.