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Forum Discussion

KennethP's avatar
KennethP
Aspirant
Apr 28, 2019

Cannot enable Circle on my newly RBK40

After successfully installed RBK-40 Orbi Router & Satellite with firmware V2.3.1.48 vir IE on my PC, After I click on parental controls, only redirected to https://www.netgear.com/lpc. Then I tried t...
KennethP's avatar
KennethP
Aspirant
Apr 28, 2019

The Orbi is in Router Mode.

 

I can't find Parental Control activation switch in the advanced settings or Orbi app.

 

If I select Parental Control in advanced settings > Security , it will pop-up a new window and go to below web site.

 

 

ekhalil's avatar
ekhalil
Master
Apr 28, 2019

Your Orbi seems to have some data corruption then. Please factory reset the router.

  • KennethP's avatar
    KennethP
    Aspirant
    Apr 28, 2019

    I have tried to factory reset the router many times............