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Forum Discussion

KennethP's avatar
KennethP
Aspirant
Apr 28, 2019

Cannot enable Circle on my newly RBK40

After successfully installed RBK-40 Orbi Router & Satellite with firmware V2.3.1.48 vir IE on my PC, After I click on parental controls, only redirected to https://www.netgear.com/lpc. Then I tried t...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 29, 2019

Try a re-load of FW on the RBR, factory reset then setup from scratch. If you still can't get Circle enabled, please post about this here:

https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle

KennethP wrote:

After successfully installed RBK-40 Orbi Router & Satellite with firmware V2.3.1.48 vir IE on my PC, After I click on parental controls, only redirected to https://www.netgear.com/lpc. Then I tried to install the Circle app on my iphone x, but show the firmware is out of date. I also tried to downgrade the firmware to the previous version and manually upgrade the firmware to the latest version V2.3.1.48, but it also failed to enable Circle. Please help........