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Forum Discussion
Philhf
Dec 28, 2018Aspirant
Cannot factory reset, and username/password not recognized
A week ago I installed Orbi Router with one satellite. Everything worked fine except that I was unableto log in to the router 192.168.1.1 as I had wrong user or password error message, even though m...
randomousity
Dec 29, 2018Luminary
Did you make sure you factory reset both the satellite and the router? Also, try holding the button in with the pin for 30 seconds.
Philhf
Jan 05, 2019Aspirant
YesI had done all that. I will have to put this issue on hold, as I received a guest booking for our Airbnb, and seeing as the router is working I am not risking fooling with it until we get a gap of a week in guest bookings. In the meantime thank you all for your suggestions.