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Forum Discussion
laotu
Aug 08, 2022Tutor
Cannot factory reset Orbi RBS50 to update firmware because of automatic re-config
Hi, I am updating my Orbi system from 2.7.3.22 to the lastest firmware version 2.7.4.24. The automatic update didn't work. I was able to update the router but the satellites are returning an erro...
- Aug 08, 2022
I am not sure why, but after the last attempt to reset the satellite, it worked and I was able to update the firmware.
That also means, I cannot reproduce the error message.
Thank you for your help!
plemans
Aug 08, 2022Guru - Experienced User
Are you extracting the file prior to uploading them?
Do you have a screen snip showing what error its giving you?
laotu
Aug 08, 2022Tutor
I am not sure why, but after the last attempt to reset the satellite, it worked and I was able to update the firmware.
That also means, I cannot reproduce the error message.
Thank you for your help!
- plemansAug 08, 2022Guru - Experienced User
either way, glad you got it fixed!
You might mark it solved since its fixed so others aren't trying to help fix it still 🙂