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Solved
Cannot find Orbi Router IP address
I setup a Orbi router (RBR50) and satellite (RBS50) last weekend with my FIOS router. The Orbis system is AP mode and the FIOS wifi is turned off. I'm connecting with ethernet cable from FIOS port to Internet port of the Orbi Router. The Orbi system is working great and I can connect all my devices without issue. I cannot connect to the Orbi router with the Orbi or Genie apps. When I log into the FIOS router (192.168.1.1) I can see all of the connected devices IP addresses including the Orbi Satelite. However I cannot find the Orbi Router in the list. I tried finding it by looking up the MAC address but it's just not there. I know it's working because I can unplug the Satelite and all my wifi devices still connect to my Orbi Router. Again the entire system appears to work fine, just can't login in to the Orbi Router, just the Satelite. I need to somehow determined the IP of the router. I was thinking of hitting the reset button on the Router, but wasn't sure if it would go back to the FW it shipped with (I updated FW last week to the latest).
It's possible. It's behaving like the FIOS router is blocking the Orbi and refusing to give it an IP address. You should be able to create a static DHCP mapping on the FIOS which maps a specific IP to the Orbi Router based on its MAC address.
If that still doesn't work, you probably should just reset the Orbi and start over.
9 Replies
If it's working I wouldn't reset it. Download a network scanning tool that reports IP addresses of LAN devices. Something like "fing" would work.
- Interesting tool, thanks. It did show a device named vmb4000.home with an IP address of 192.168.1.17 and reports that it's a Netgear device, but I think that is my Arlo Pro system.
The Satelite has an IP address of 192.168.1.250 This is the only device that has a number above 200. Everything else is in the teens and all of the set top boxes are in the low 100's. If I had to guess I would expect the Orbi router is in the 200 range as well.
I should also mention the Orbi and Genie app we're working earlier in the week, but after I did the App update yesterday I haven't been able to connect - weird.Strange. If you run fing on an ipad or iphone while you are connected to the Orbi it will show that you are connected and list the IP address.
Another option is to run the command "arp -a" on linux or Windows. It will list IP addresses by mac address.
Another thing to try is to ping orbilogin.com
If all that fails you can reset your system and it won't affect your firmware.