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dlong48's avatar
dlong48
Aspirant
May 30, 2020

Cannot log in to one particular website from working Orbi LAN

I've had a working Orbi mesh for 2 years.  At some point in the last 6? months, I stopped being able to log into https://www.ring.com.  I can reach all other websites fine but, for ring.com specifica...
dlong48's avatar
dlong48
Aspirant
May 31, 2020

Screenshot attached.  It doesn't seem to be sensitive to the chosen password.  And, yes, I've power cycled the router.  Thanks for any help, folks.

dlong48's avatar
dlong48
Aspirant
Jun 01, 2020

Also tried downgrading to V2.3.5.30.  And, to clarify something I wrote earlier, I don't have a Cable router--it's just a modem (Netgear CM1000 running latest firmware).

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jun 01, 2020

    Orbi would not be inhibiting a web site unless you set some parental controls. 

     

    If you factory reset the RBR and setup from scratch, clear ALL browser caches and try different browsers, the web site should work find. If not, you might contact the web sites admin to see if there is any thing they require to use and log in to there site. 

    dlong48 wrote:

    Also tried downgrading to V2.3.5.30.  And, to clarify something I wrote earlier, I don't have a Cable router--it's just a modem (Netgear CM1000 running latest firmware).

     

    • dlong48's avatar
      dlong48
      Aspirant
      Jun 01, 2020

      Factory reset and restoring from the backed up config didn't help. Note that I can reach ring.com fine; it's just preventing me from logging in after I enter my username and password.  It's an https site so I may not be able to glean much from packet tracing.  Any other suggestions?  Thanks.