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Forum Discussion
ShannonReiter
May 07, 2019Aspirant
Cannot log-into RBR50 Router after initial set-up
I just bought and attempted set-up a new RBR50 router, so far the wireless network is working flawlessly and I've been able to get my satellite set up and connected as well. However, when I try to lo...
- May 07, 2019
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?What browser are you using?
The best method to set up the Orbi is wired PC/Laptop and broswer and walk thru the setup wizard. Write down all important information during this setup process. After it sets up and you have input a PW for the admin account, you should be able to access the routers web page again using same PW.
FURRYe38
May 07, 2019Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What browser are you using?
The best method to set up the Orbi is wired PC/Laptop and broswer and walk thru the setup wizard. Write down all important information during this setup process. After it sets up and you have input a PW for the admin account, you should be able to access the routers web page again using same PW.
ShannonReiter
May 07, 2019Aspirant
Thanks, Furry - I was able to get this solved from your recommendation on checking the modem. I turned off the network that was broadcasting from the ISP router/modem and the Orbi was finally assigned an IP address that allowed me to log into the unit and complete the set-up.
- FURRYe38May 07, 2019Guru - Experienced User
Glad you got it working.
FYI about ISP modem/router combo units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopEnjoy. :smileywink: