NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Psyberon
Jun 17, 2021Aspirant
Cannot reset Orbi RBR50
So...got an RBR50 with satellite setup for years now. I noticed my Internet was running horribly slow, so I reset my network - cable modem first, then cycled power on the RBR50. After 10 or so minu...
FURRYe38
Jun 17, 2021Guru - Experienced User
What happens if you press the reset button for 10-15 seconds only.
Be sure that you are feeling a slight bump when the reset button is pressed then released. Possible the paper clip maybe missing the button.
Psyberon
Jun 17, 2021Aspirant
I did that many, many times (as mentioned above). The power LED goes amber solid, then it goes amber flashing. It just does not reset back to factory defaults.
A couple of hours ago, it just started working again, and on the old configuration - without me doing a thing further. 🤦🏻‍♂️ I do not get it. All told, I probably factory reset the unit at least 50 times. It simply will NOT return to factory default. And now it's humming along just fine - everything is connected to it, I can access the web interface, I can access it with the app, and I was able to re-pair the satellite to it. It showed 0 devices connected, but a simple reboot was successful and now it shows the devices again as well.
This makes no sense at all.
(To be clear - during the many factory reset attempts I made, I held the reset button down with the paper clip until it flashed amber AND several other times while timing it to 10s, 15s, 30s, 45s, and a full minute using a stopwatch.)
- FURRYe38Jun 17, 2021Guru - Experienced UserIf you can access the RBRs web page, try using the ERASE function under Advanced Tab/Backup settings menu...
- PsyberonJun 18, 2021Aspirant
I can now use the menu options to initiate a factory reset, true, but I really want to understand what happened that had my network offline an entire day and why it would suddenly start working on its own some three hours after I gave up.
- AlepovoaNov 28, 2021Aspirant
I´m with same issue. I can´t reset my RBR50, Tryed reset many times and when the router restart I can see same old Wi-fi. I can´t conect to router. I used many different ways to reset. Press reset button for 10 seconds, 15 seconds and 30 seconds and Router doesnt reset.
I pressed reset button, turn off, turn on the router and kept reset button pressed for 30 seconds and no way.
Psyberon wrote:I can now use the menu options to initiate a factory reset, true, but I really want to understand what happened that had my network offline an entire day and why it would suddenly start working on its own some three hours after I gave up.