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Forum Discussion
Mrb4557
Oct 13, 2019Aspirant
Cannot see Synology NAS on LAN after installing Orbi through Frontier Fios router
I have set up Orbi in AP mode, connected to my Frontier Fios modem/router. Have disabled wireless on the Fios router. New Orbi network working fine. I can see my NAS in my mac's (network) finder wind...
schumaku
Oct 13, 2019Guru - Experienced User
Mrb4557 wrote:I can see my NAS in my mac's (network) finder window.
Perfectly fine.
Mrb4557 wrote:However, Synology's web assistant cannot find my diskstation on the LAN, so I am unable to access DSM.
These Web Assistant type things depend on the NAS being able to establish a connection to the NAS vendor cloud, and try to create a correlation between the public IP address, the NAS LAN IP, ... Primary usage is the initial installation IMHO. No idea what makes it fail here however.
The better solution to find the Syno NAS on the LAN would be using Bonjour (visible in the Safari Bonjour bookmarks) or the Synology Assistant (available for Windows, MacOS, 32- and 64-bit Ubuntu (.deb)) "Synology Assistant is a desktop utility that searches for Synology DiskStations in the local area network. It helps you set up and install DSM on your DiskStation, connect to network or multi-functional printers shared by your DiskStation, setup Wake on LAN (WOL), or view monitored resources of your DiskStation." - check the Synology downloads for your NAS model. On Windows it can become visble in Explorer as a Storage Device (by UPnP discovery) - no crappy tools required.