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Forum Discussion
Fossil1
Apr 07, 2019Aspirant
Cannot send email using WIFI
I cannot send email when using our ORBI 53 WIFI router. Used my iPhone as a hotspot and it worked fine. Also works when I'm on a different WIFI. It had been sending and receiving just fine until a...
CrimpOn
Apr 07, 2019Guru - Experienced User
Would help to know the mechanism used to send email: Desktop? Laptop? Windows? Mac? Tablet? Phone? Wired to Orbi LAN port? WiFi to Orbi? Which email program: Web browser? Outlook? Gmail? etc.
Is email the only thing that fails? (i.e. web browsers are OK, WiFi printers work OK)
- Fossil1Apr 09, 2019Aspirant
We have Mac's, iphones and ipad. Same problem on all. Everything worked fine until last week. We can access internet, download, receive email. Just cannot send email.
- Fossil1Apr 09, 2019Aspirant
We have Mac's, iphones and ipad. Same problem on all. Everything worked fine until last week. We can access internet, download, receive email. Just cannot send email.
- FURRYe38Apr 09, 2019Guru - Experienced User
What is the model# of the ISP modem the NG router is connected too?
You might contact your ISP and ask them about email settings and any email troubleshooting help with email. If you can receive email and not send, there is probably a configuration issue in email or on the device.