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Forum Discussion
Jsl05
Mar 26, 2020Tutor
Cannot send images over wifi
I cannot send images via imessage or upload to the cloud on my wifi all of a sudden. any help?
plemans
Mar 26, 2020Guru - Experienced User
Maybe start with some details.
1. what modem do you use?
2. what router are you using? (model number)
3. what firmware is your router on?
4. how long have you been having the issue?
- Jsl05Mar 27, 2020Tutor
It had been working fine and then about a week ago we started to have the problem
I have an Arris modem with service from Optimum
Orbi RBR20
firmware V2.3.5.30
I have done the speedtest on the app and my upload speed is ~40 Mbps
Thank you all for suggestions
- plemansMar 27, 2020Guru - Experienced User
Jsl05 wrote:It had been working fine and then about a week ago we started to have the problem
I have an Arris modem with service from Optimum-----Which one?
Orbi RBR20
firmware V2.3.5.30
I have done the speedtest on the app and my upload speed is ~40 Mbps------Is that what you pay for? What's your download?
Thank you all for suggestions
- Jsl05Mar 27, 2020Tutor
I have an Arris modem with service from Optimum-----Which one?
TM1602
Download speed ~400 Mbps, which is what I pay for
I increased my speed thinking that working from home and having all 3 kids home all day I needed more. Prior I was at 300/30