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Forum Discussion
Jsl05
Mar 26, 2020Tutor
Cannot send images over wifi
I cannot send images via imessage or upload to the cloud on my wifi all of a sudden. any help?
H8NYR
Mar 29, 2020Initiate
Exact same thing is happening to me. I have the same Arris TP1602 and Netgear R7000P. I'm pulling my hair trying to figure this thing out. I went so far as to plug the Arris directly into my laptop and turn the laptop into a mobile hotspot for the iPhone (bypassing all Netgear equipment). Same thing - rediculously slow picture send speeds on iMessage (2-4 minutes per image). So I can say with near certainty that the issue lies either with the Arris TP1602 or Optimum Online. I have the 400/40 speed plan, and this happened to me about a week or so ago. And only (seemingly) via iMessage and pictures (don't do any iCloud stuff). I put back the original configuration and pulled up the graphs from my Cisco firewall and it seems very clear to me that there is a throttle for iMessages at about 250kbps with our hardware configs. I can upload to Slack or Google Hangouts the same image and I'm getting ~30Mbps upload speeds via wifi on the iPhone, but pictures to iMessage are capped at about 250Kbps.
I know this doesn't so much help the current situation as maybe eliminate some variables for you. Take solace in knowing you are not the only one with this problem, and if I come up with a solution, I'll let you know (and 2 hours on with Optimum support today wasn't the answer - shocker).
Jsl05
Mar 29, 2020Tutor
Well...i guess that is good to hear! I spent 2 hours on with Netgear support and they could not figure it out. I am also having the same slowness uploading to amazon photo so you can add that one to your list as well. However I tried uploading from my computer on wifi to amazon and it worked ok. If I get anywhere tomorrow with netgear I will let you know as well. How
- plemansMar 29, 2020Guru - Experienced User
What did netgear have you try doing?
Did you try changing dns providers? you could try google's at 8.8.8.8 or 8.8.4.4 or cloudfare at 1.1.1.1
try enabling/disabling ipv6?