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Forum Discussion
Cannot send images over wifi
I cannot send images via imessage or upload to the cloud on my wifi all of a sudden. any help?
I am having the exact same problem with optimum. Not just iMessage but also Dropbox and OneDrive. But google drive upload speed is 40mbs.
I did not have this problem before. I even upgraded thinking I was overwhelming the system with everyone home. Download is 400. Upload is 40 on Speedtest, but if I put a file in Dropbox and watch it syncs it does not break 24kbs. Then same file to Googledrive it is 40mbs.
using Eero. Plugged computer directly into router to test DropBox and OneDrive and same problem, which takes eero out.
Turned on Encrypt.me which is a VPN. No problem sending the same image via text.
This is definitely some kind of throttle.
I am having the exact same problem - added Eero Pro to Arris MT1602 on Optimum Online and that day everyone's iCloud backup and sending photos/videos on iMessage stopped. I recently upgraded to 400/40 and my speeds are working fine according to speedtest. The new modem came with the upgraded service. Now it "times out" and i get the dreaded red exclamation point every time and on iCloud backup you get the message that backup failed due to "poor network performance."
All other data intensive applications work - facetime, Whatsapp, Netflix, Bloomberg etc. Something about iOs uploads are not working through. Please keep the thread going if others having the same problem!
- If it’s an option a VPN will work around this. Eero comes with encrypt.me. Download (to each device), turn it on with encryption, and upload problems magically fixed. I use a nightly backup to cloud which fails. I turn on encrypt me, restart the backup, and it finishes in 5 minutes. Encrypt me is pretty easy. Only solution I have found.
- Thanks for the suggestion!