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Forum Discussion
Cannot send images over wifi
I cannot send images via imessage or upload to the cloud on my wifi all of a sudden. any help?
I am having the exact same problem - added Eero Pro to Arris MT1602 on Optimum Online and that day everyone's iCloud backup and sending photos/videos on iMessage stopped. I recently upgraded to 400/40 and my speeds are working fine according to speedtest. The new modem came with the upgraded service. Now it "times out" and i get the dreaded red exclamation point every time and on iCloud backup you get the message that backup failed due to "poor network performance."
All other data intensive applications work - facetime, Whatsapp, Netflix, Bloomberg etc. Something about iOs uploads are not working through. Please keep the thread going if others having the same problem!
If it’s an option a VPN will work around this. Eero comes with encrypt.me. Download (to each device), turn it on with encryption, and upload problems magically fixed. I use a nightly backup to cloud which fails. I turn on encrypt me, restart the backup, and it finishes in 5 minutes. Encrypt me is pretty easy. Only solution I have found.
- Thanks for the suggestion!
- And magically, over the past few days, the issue has resolved. Dropbox, iMessage, OneDrive all working again no VPN required. A mystery but for me it is “fixed”.
- They were definitely throttling these services. I noticed Onedrive was very slow one day, but that resolved. They will deny they throttle service. I suggest you tweet that to them. I already have. They deny it. I’m not sure why. So that you call a service tech and they can charge you $80 when they find something “wrong” with your wiring?