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Forum Discussion
cannot sign in to openDNS account to set-up parental controls using NETGEAR Genie
When I click the parental controls button in Genie and go to sign into OpenDNS account it just says an error signing in occured. Please make sure tour connected to the interent. When I click forgot my password it takes me to the site and I can sign in. I also noticed in my network map nothing is being blocked. I have reset the system and also done a factory reset. Any ideas?
2 Replies
I suffered this problem for months. A factory reset would fix it for a few days then it would stop working again. The latest firmware (2.0.0.74) seems to have resolved it. I did the update then a factory reset and set everything up from scratch again. It's been a few weeks and there has been no repeat of the issue.
I have the latest version 2.4.46 and I even uninstalled and re installed Genie app and it is still doing the same exact thing.